Return & Refund Policy

Returns

At SharpCzar, we stand behind the quality of every product we offer. If you are not completely satisfied with your purchase, we're here to help.

Professional Apparel

Professional apparel may be returned within 30 days of delivery if:

• The item is unused and unworn.
• Original tags are attached.
• The item is returned in its original condition.

Returns that do not meet these conditions may not be accepted.

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Professional Shears

All professional shears are carefully inspected before shipment.

Because professional shears are precision instruments, we do not accept returns after they have been used.

If your order arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery. We will inspect the issue and provide an appropriate solution.

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Custom Embroidery

All embroidered apparel is custom-made.

Because each item is personalized, custom embroidered products cannot be returned or exchanged unless there is a manufacturing error.

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Sharpening & Repair Services

Sharpening and repair services are performed individually for each tool.

Once service has been completed, these services are non-refundable.

If you believe there is an issue with your completed service, please contact us within 7 days so we can review your case.

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Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Please include:

• Order number
• Photos of the product
• Description of the issue

We will work with you to resolve the problem promptly.

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Refunds

Approved refunds will be issued to your original payment method.

Please allow several business days for your financial institution to process the refund after it has been issued.

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Questions?

If you have any questions regarding returns or refunds, please contact us through our Contact page or email us directly.