Shipping policy

Shipping Policy

At SharpCzar, we are committed to processing and shipping your order as quickly and accurately as possible.

Most in-stock orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Custom embroidery and certain specialty products may require additional processing time. If so, we will notify you promptly.

We currently ship throughout Canada and the United States.

For international shipping inquiries, please contact us before placing your order.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

Estimated delivery times vary depending on your location and selected shipping method.

Please note that shipping carriers may occasionally experience delays beyond our control.

If your package appears to be lost or significantly delayed, please contact us.

We will work with the shipping carrier to investigate and assist you in resolving the issue.

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply if a package is returned due to an incorrect address.

If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged package and product.

We will work with you to resolve the issue as quickly as possible.